by: Mark Kozak-Holland, 2006 Q2
Today's organizations are faced with the problem of instilling improved decision-making with their employees at all levels. Some organizations have been able to achieve a leadership position through the use of tools like executive dashboards and real-time event models, and processes for institutionalized decision-making and competitive intelligence analysis. In the right combination, these can give employees an enterprise view of their business and the ability to engage in insightful customer dialogues based on meaningful intelligence.
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