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Thursday, April 9, 2009
Conversational Leadership: A technique to defuse defensiveness, create insight, and deliver results
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Leadership occurs through the communication of ideas to the minds of others. But how these ideas are communicated will determine how they are received, and what impact you will have. Far too often communication fails to hit the mark. Conversations become arguments, and misunderstandings escalate. Delivery of outcomes slips, and relationships are impaired.
Drawing on psychology, biology and the neurosciences, Act Knowledge director Jürgen Oschadleus outlines how you can engage stakeholders in non-confrontational conversations that create insight, build relationship and deliver results. He presents an elegantly simple, yet surprisingly effective technique to bring out the creativity of those around you through everyday conversations, while elevating your own leadership capabilities.
Webinar Takeaways
• A fresh insight into how the brain is wired
• A simple yet powerful model for constructing conversations
• An action plan to apply the model in your next critical conversation
Juergen Oschadleus, MBA ATM-G PMP
Jürgen is an international speaker, trainer and consultant on communications, leadership and project management. His years of strategic consulting with ProjectWise and Booz•Allen & Hamilton (South Africa), along with his systems deployment projects for Concur Technologies UK, CPA/Advantage and the SAS Institute have taken him into numerous Fortune 1000 companies across southern Africa, Europe, and the Asia Pacific region.
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